Your privacy is more than a legal obligation for iBet — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Every aspect of your data protection has been carefully designed to ensure your information remains safe on the iBet platform.
All data transmitted between your device and iBet servers is protected with 256-bit SSL encryption — the same standard used by world-class financial institutions. Stored data is also encrypted with an additional layer of security.
The KYC (Know Your Customer) process at iBet is carried out securely and confidentially. Identity documents you upload are stored in an isolated system that requires layered access and is accessible only by authorised personnel.
Ibet has never sold, rented, or traded your personal data to any third party for marketing purposes, and never will. Your data is used solely to deliver ibet services to you more effectively.
The iBet security team monitors our systems around the clock to detect any abnormal activity or intrusion attempts. Any threats are addressed immediately to ensure your data remains protected at all times.
You have full rights to access, correct, or request the deletion of your personal data at any time. We provide a simple and transparent process for you to manage your own personal information.
Ibet uses cookies solely to enhance the user experience and analyse website traffic in aggregate. We do not use third-party cookies to track your activity outside the ibet platform.
Summary: This Privacy Policy describes iBet's practices regarding user personal data. By using the iBet platform, you agree to the collection and use of information as described in this document.
Ibet ("we", "Platform", or "ibet.ml") takes user privacy very seriously. This Privacy Policy is designed to clearly and transparently explain how we handle your personal data throughout your use of the ibet platform.
As an online entertainment platform operating for users in Malaysia, iBet is bound by the provisions of the Personal Data Protection Act 2010 (PDPA). We adhere to all seven core PDPA principles across every aspect of our data management — covering the general principle, notice and choice principle, disclosure principle, security principle, data integrity principle, access principle, and retention principle.
This policy applies to all users accessing the iBet platform via the website or mobile app, whether as a visitor, registered user, or VIP member. If you are registering on behalf of an organisation or business, you confirm that you have the authority to accept this policy on behalf of that entity.
Ibet only collects data necessary to deliver our services effectively, comply with legal requirements, and ensure platform security. We do not collect excessive or irrelevant information.
| Data Category | Information Type | Purpose |
|---|---|---|
| Identity | Full name, date of birth, identification card / passport number | KYC verification, legal compliance |
| Contact | Email address, phone number | Account verification, communications, security |
| Financial | Bank account details, e-wallet information, transaction records | Deposit and withdrawal processing |
| Technical | IP address, device type, browser, operating system | Security, fraud prevention, analytics |
| Usage | Game history, betting records, account activity | Service improvements, responsible gaming |
| Cookies | Site preferences, login sessions, aggregated analytics data | User experience, traffic statistics |
Your data is collected through several methods: directly when you register or complete your profile, automatically via cookie technology and server logs, and from trusted third parties such as payment providers and identity verification bodies when required.
Every piece of data we collect is used for a specific and legitimate purpose. iBet does not use user data for any purpose beyond what is stated here without first obtaining your additional consent.
We send marketing communications such as promotional information and special offers only to users who have consented to receive them. You may unsubscribe from marketing communications at any time through your account settings.
Ibet does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are specific situations where your data may need to be shared with others in the interest of service delivery or legal compliance.
Ibet works with carefully selected third-party service providers to support platform operations, including payment processors, identity verification providers, and cloud services. All providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Ibet may be required to disclose your data to government authorities, regulatory bodies, or law enforcement agencies where mandated by Malaysian law or a valid court order. In such situations, we will notify you where legally permitted.
If iBet is involved in any merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. Users will be notified in advance, and the same or stricter privacy policy will continue to apply.
iBet's Guarantee: In all cases, we share only the minimum necessary data. We never share your data with advertisers, data brokers, or any third parties for marketing purposes without your consent.
The security of your data is iBet's absolute priority. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.
While ibet takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law.
Cookies are small text files stored on your device when you visit the iBet website. We use cookies to ensure the platform functions correctly, remember your preferences, and understand how users interact with our platform.
Ibet does not use third-party cookies for advertising or cross-site tracking purposes. You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality.
As an iBet user protected under Malaysia's PDPA, you have several important rights regarding your personal data. iBet is committed to making it easy for you to exercise these rights.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, contact the ibet team via Live Chat or our support email. We will process your request within 14 business days.
Ibet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law.
If you close your iBet account, your personal data will be deleted or anonymised within 30 days, except for data that must be retained to fulfil legal obligations as outlined above.
Ibet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to users via in-platform notifications or their registered email.
The "Last Updated" date at the top of this document will always reflect the latest version of the ibet Privacy Policy. We encourage you to review this policy periodically. Continued use of the ibet platform after any changes are published will be considered acceptance of the new terms.
Current Version: This Privacy Policy is the version in effect as of 1 January 2026. For inquiries about policy changes, please visit the FAQ us or contact our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or how iBet handles your personal data, our team is available 24 hours a day, 7 days a week.
Available 24/7 via the chat icon on the ibet platform
Browse FAQ page for instant answers
For formal complaints regarding personal data protection that cannot be resolved through ibet support channels, you have the right to submit a complaint to the Department of Personal Data Protection (JPDP) Malaysia.
With enterprise-grade data protection, SSL encryption, and full PDPA compliance, you can enjoy your gaming experience on iBet with complete peace of mind. Register today and feel the difference.